Upload a policy. It shows on the PRP dashboard for staff to read and acknowledge. Acknowledgments appear under each policy and in the Organizations tab.
Each organization is a profile. Click one to see which policies it has acknowledged. Add a contact email so events and policies can be emailed.
New Client
Demographics
For an OMHC intake brought in on paper. Uploading one files it to this client and puts them on the OMHC track instead of referral.
Guardian contact
Referring provider
For outside referrals. A referral means the client is already diagnosed.
Clinical and PRP
Authorization
IRP and treatment plan
Review IRP (youth, 3 month)
Shows for clients 5 to 17. The review keeps the diagnosis and carries goals forward. Due date auto fills to 3 months after the IRP date.
Notes and monthly summary
Client Profile
⚙ Settings
AI assistant
For a shared link, leave this blank and set ANTHROPIC_API_KEY in Netlify instead. The app then calls Claude through a Netlify function and no user ever enters a key. Only fill this field for local testing on your own device.
Texts use Twilio. In Netlify set TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, and TWILIO_PHONE_NUMBER. Paste the Supabase anon key into qa.html and sign.html so the public pages can save.
Email sending (Resend)
To email intake packets, set two environment variables on the Command Center site in Netlify, then redeploy: RESEND_API_KEY (your Resend key) and EMAIL_FROM (a verified sender, e.g. Changing Turn <intake@yourdomain.com>). The domain must be verified in Resend. Then send a test below.
Saved on this device only. Run the SQL below once in the Supabase SQL editor to create the tables.
Staff list
Names here populate the therapist, MHA, and rehab specialist dropdowns.
Partner organizations
Each client belongs to a partner. These names fill the organization dropdowns on the dashboard and the client form.
Message templates
Reusable texts for the compose tab. Use {first_name} or {name} to personalize.
⇩ Import from intake
Clients marked Turned in to CT in the intake dashboard transfer here automatically on load. Use this panel to move the existing backlog. Clients already in the command center are locked so nothing duplicates.
First time setup, run this migration once
AI Bio Assessment
Reading the assessment, this takes a few seconds...
Extracted sections, edit anything before approving
IRP Draft
Drafting the plan, a few seconds...
Plan, edit anything before approving
Goals and objectives
Notes and Monthly Summary Compliance
Notes
Log a note
This month
Approval Pipeline
Green is complete, gold is the stage it is waiting on.
Workflow
Text Center
🔍
Message
Sends each selected client a link to the six question monthly check. Responses come back under the QA responses tab.
Recipients
QA response
ShareNote Handoff
Live ShareNote API push is pending vendor API access. Export the approved record below, upload or enter it in ShareNote, then mark it pushed.
Handoff packet
Operations and Compliance Report
Authorization
Pending or Denied triggers the attestation form. Call the client first, then send.
Admin approval gate
After authorization is Approved, an admin signs off here before the client gets an approval email. This stops a mistaken approval from notifying the client.
Import / Export
Upload your Excel or CSV. It doesn't matter how messy it is. Every column gets a dropdown to say what it is, and every cell is editable right here before you import. Cell colors from Excel are ignored, only the values are read. New organizations are added automatically.
Set each column, then fix any cell
Use the dropdown on top of each column to say what it holds. To flip a name, just switch the dropdown from First name to Last name, or pick "Full name: Last, First" and it splits automatically. Click any cell to correct it. No retyping.
Download the current caseload as a CSV you can open in Excel. It respects the organization filter.
Documents
Open a form, fill it on screen, then print, download, or email it. You can prefill the client details from a client record.
Form
🔑 Access
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Sign in
Sign in once. Your access across the command center and the dashboard follows your account.
Change password
👁 View as someone else
⇄ Transfer to organization
Move to another organization. They leave the current pipeline and appear in the new organization's pipeline.
Changing Turn
Command Center
Client Intake, Authorizations, and Care Coordination. Real people, real progress.
Owners sign in with the shared Changing Turn account and pick Ricky Venters or Marlon Madden above. New staff: choose Create account, and Ricky or Marlon will approve it and set your access. You will never be asked for Social Security information here.
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Waiting for approval
Your account was created. Ricky Venters or Marlon Madden will approve it and set your access. Check back after they approve you.
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Who is signing in?
Pick who is on the system right now, so the team can see who the admin is.
